frequently asked questions
DO YOU HAVE A MINIMUM?
We do not have a minimum on service numbers!
DO YOU PROVIDE DESTINATION WEDDING PACKAGES?
YES! We absolutely do and will travel worldwide provided all of the expenses are paid for. For more information, please fill out the CONTACT form.
HOW MUCH TIME DO YOU NEED PER HAIR OR MAKEUP SERVICE?
Generally each service takes approximately 40 minutes. However this can change due to more intricate styles, hair lengths and types. A stylist's assistant may be added for an additional charge at the stylists discretion.
HOW IS A TRAVEL FEE DETERMINED?
The travel fee is determined by location outside of Lynchburg, VA. A travel fee will apply when locations are out of a 30 mile radius from the Lynchburg Regional Airport and is calculated at a rate of 55 cents/ mile.
DO YOU HAVE AN EARLY START TIME FEE?
Yes, start times before 9AM require an early morning fee. The cost will vary depending on the amount of hours needed before 9AM.
DO YOU STAY FOR TOUCH UPS?
Yes, we do offer touch up services at an additional cost. We do not leave the premises while waiting for touch ups.
WHAT DO YOU REQUIRE TO BOOK?
We require a signed contract and a 50% retainer to secure your date.
CAN I MAKE A CHANGE TO MY CONTRACT?
Yes, however changes to the proposal can only be added upon from our original agreement. You can add services, change location and timeline provided. All revisions will be subject to price change and timeline adjustment. Requests changed within 60 days to wedding date are subject to review and approval however not guaranteed.
WHAT IS YOUR CANCELLATION POLICY?
You may cancel at any time and it must be in written form submitted via email. There will be no return of retainer or any other payments made.
AM I REQUIRED TO BOOK A TRIAL RUN IN ORDER TO BOOK THE WEDDING DAY?
No, it is not required, however it is highly suggested!
WHAT ARE ACCEPTED FORMS OF PAYMENT?
We accept cash, checks and payment made through Honeybook.